Protecting Customers

Attorney General Josh Stein works to protect new york customers from frauds and frauds. Stein along with his Consumer Protection Division have assisted thousands and thousands of customers as you have more than $100 million of one’s cash back, and also have helped win $250 million in cost savings on your own energy prices.

Exactly How We Help Customers

We want to help if you’ve been tricked or scammed.

Attorney General Josh Stein’s Consumer Protection professionals protect new york customers. We fight unjust company techniques like frauds and frauds. We’ve aided a huge selection of numerous of customers as if you have more than $100 million of one’s cash back, and have now helped win $250 million in cost cost savings in your energy prices.

File A grievance

You can easily register a grievance with us and we’ll work to eliminate it. We react to 20,000 customer complaints every year. We can enforce the law on behalf of all North Carolina consumers if we find a pattern of illegal business practices. Although we can’t express you in an exclusive appropriate instance, we possibly may manage to assist in the event that you didn’t get everything you taken care of or had been tricked into a bad deal.

Get Guidelines

You want to allow you to avoid issues right away. View the video taking a stand, battling back once again to find out about frauds and scams. Before you file a issue, read our customer information. We give an explanation for legislation and present consumers tips about numerous topics, like how exactly to stop telemarketing telephone calls, get a reasonable loan or purchase a car that is new.

Top Consumer Recommendations

1. Say no to sales pitches that are high-pressure. If the offer is good today, disappear.
2. Constantly browse contracts very very carefully them, and make sure all written documents match what you’ve been promised before you sign. Never ever sign a document which you don’t understand or that includes blanks to later be filled in.
3. Be mindful whenever giving an answer to telemarketers, door-to-door vendors, and text or email pitches. In the place of giving an answer to unsolicited provides, determine where and when you need to shop.
4. You not have to make a purchase or spend taxes, charges or other costs ahead of time to win a award. Whoever demands an upfront cost for a award is wanting to scam you.
5. Never ever give away your Social Security quantity, charge card or banking account quantity or any other private information to anyone you don’t understand who contacts you.
6. Be skeptical of upfront fees. New york legislation makes it unlawful to gather advance fees for some kinds of work, such as foreclosure support and debt settlement help. If an advance re payment is necessary for any other types of deals, make use of bank card whenever possible. This provides you some security when your purchase doesn’t show up or the work is not finished.
7. Work with businesses you know or that can come recommended by those you trust. Take a look at organizations because of the Attorney General’s Office at 1-877-5-NO-SCAM or your Better that is local Business before generally making major acquisitions.
8. Join the usually do not Phone registry to lessen undesired telemarketing telephone telephone calls. To register, phone 1-888-382-1222 from the quantity you want to www.donotcall.gov register or go to. When you’re regarding the list, report Do No Call violators towards the Attorney General’s workplace.
9. Look at your credit history frequently. You’re entitled to a single free credit file each year from each credit bureau that is nationwide. To get into your free credit reports, see www.annualcreditreport.com or call 1-877-322-8228.
10. If an offer seems too advisable that you be real, it most likely is.

Customer Alerts & Columns

Read our alerts to find out about the newest frauds, or join have our alerts brought to you by e-mail. You may want to get suggestions about how to prevent problems that are common Attorney General Stein’s consumer columns.

Identification Theft

Moms and dads are now able to obtain A protected consumer security freeze to shield kids against identification thieves.

Adult consumers could possibly get a security that is free to keep thieves from utilizing your credit plus a totally free credit file on a yearly basis.

If you’re a target of identification theft, we could help you to get started fixing the damage.

Telemarketing

Applying for the Try not to Call Registry offers you the ability to determine who calls you in the home.

In the event that you’ve accompanied the list yet still get phone calls from telemarketers, inform us. We’ve taken action against lots of organizations, for illegal telemarketing, winning a lot more than $1 million from violators. Some telemarketers are crooks out to take your hard earned money. Stein’s customer security group shuts down telemarketing fraud bands helping victims obtain cash back whenever possible.

Mortgage Loans

Buying a property is just about the many essential purchase you’ll ever make. We investigate and prosecute mortgage fraudulence and supply suggestions about avoiding loans that are unfair. We’re North that is also helping carolinians unneeded house foreclosures.

View our customer protection video taking a stand, battling back once again to find out more about how to prevent frauds.

Avoid Consumer Scams

Scammers are often picking out new tricks and twists to take your hard-earned money.

To guard your self from consumer frauds and frauds, keep in mind:

• Never ever share your Social Security quantity, bank account or credit card information with somebody you don’t know whom calls you or e-mails you.
• Walk far from high-pressure vendors whom inform you that you have to make a decision immediately.
• Don’t indication any agreement or other documents unless you’ve had an opportunity to read and realize it.
• Never ever spend cash upfront to obtain a loan or win a lottery or sweepstakes.
• Don’t react to letters or e-mails that request you to help move cash in your bank account or cable cash out from the country.
• Don’t money checks you will get in the mail along with a letter or call that tells you you’ve won a prize that is unexpected. The checks are many most likely fake.
• Check always a company out with Attorney General Josh Stein’s customer Protection Division at 1-877-5-NO-SCAM before you will do company with them.

You are able to figure out how to steer clear of the latest frauds and frauds by reading our consumer alerts and columns. You can register with have alerts emailed for your requirements.

You are able to view our customer security video clip and discover ways to register a problem if you’re the victim of a scam or bad deal.

E mail us for Assistance

In the event that you want to learn to be a smarter consumer, call Attorney General Josh Stein’s consumer hotline toll free within North Carolina at 1-877-5-NO-SCAM or (919) 716-6000 if you think you’ve been the victim of a scam, or. You may register a customer complaint on the web.